Q: When will you arrange to start the production or project?A: We usually arrange the production immediately after receiving your payment that we need to purchase steel material firstly.
when you have been confirmed the order and please provide the final 3d data and 2d drawing for the part ,with all information required from you for this project.
Q: What logistic forwarder do you usually work with?
A: We work with EMS, TNT, UPS, FEDEX, and other logistic forwarders. Assigned your forwarder for shipment is available.
Q:How fast will I get my pricing after I provide my inquire with main information for quote?
A: Firstly we check the information as you send if there is some main information need ,we will ask you what it needs to provide us and then our engineer will estimate
the mold size ,core and cavity steel cost or cavity no or hot runner system cost, tooling standard, etc it will take about within 1 day or 3 days to estimate it.
as such ,it is very accurate that you get our quotation and you can submit your quote to be confirmed.our quote is valid for 30 days,if you need to comment on any moldability
issues with your part design we will notify you by the report.
Q:What kind of type CAD files do you accept?
A:We are able to accept the conversion files:.stp , .step, .igs, .x_t, .prt ,.dwg, .dxf
Our CAD 2D/3D system: 1. Unigraphics NX 10.0 2.Auto CAD 2010 3. Autodesk Moldflow 2010 (Flow, Cool, Warp, Gas Assistant) 4. Magma (Die casting analysis)
Data Transmission:1. ISDN 2. FTP server 3. Web 4. E-mail
Q:Will Topsmold can run my production parts for me after making Plastic injection mold?
A: Yes, Not only do we manufacture injection molds for our customers ,we also provide production services for any quantity of parts from prototypes to all production.
Our customers have us do multiple production runs of their parts for them in our plant ,throughout the year.we only changer a little $100 fee setup for production runs.
Q:What are TOPSMOLD's terms and condiction?
A:Company rules are require 40% down payment on your first order;30% upon the first shot;30% upon approval of shipment for only making plastic mold. if it is for production and it would
be 50% down payment and remaining 50% is to be paid upon sample approval.